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    • Home
      • About Us
      • Contact us
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    • Service Types
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      • Institutional
    • Book a Service Call
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STANDARD TERMS AND CONDITIONS OF SALE


Booking Confirmation: Booking a service call with Green Planet Electric is subject to availability and will be confirmed based on the scheduling priority determined by Green Planet Electric.


Upfront payment: is required to book a service call or other type of service appointment through our website.


Payment Guarantee: Your successful payment secures your reservation for the scheduled service call, subject to availability based on other factors.


Cancellation Policy: We understand that unforeseen circumstances may arise, and we aim to accommodate your needs to the best of our ability. After confirming your booking by paying for our technician to come to your property, you may cancel up to 24 hours before the appointment without penalty. We value your time and our commitment to providing exceptional service, and we reserve the right to apply whatever penalty is appropriate after this deadline.


Service Area: Green Planet Electric's service calls are available within designated service areas, and availability may vary based on location.


Service Scope: The service call will be conducted in accordance with the specified terms of the service agreement and will cover the agreed-upon scope of work.


Additional Charges: Any additional services or materials required beyond the initially agreed scope of work may result in additional charges, which will be communicated and agreed upon before we start additional work.


Late Payment Charges:

Late payment charges may apply if payments are not received by the due date.


Warranty and Liability: Green Planet Electric's service call is subject to the terms of the warranty and liability outlined in the service agreement and the applicable laws and regulations.


Limitation of Liability: Under no circumstances, including but not limited to negligence, shall Green Planet Electric, it's owner(s), employees, sub-contractors or others working on it's behalf, shall be held liable for any special, indirect, Incidental, exemplary, punitive, or consequential damages of any kind whatever (including, without limitation, Attorney's fees) in any way due to, resulting from or arising in connection with service, material or actions etc performed or deemed performed or resulting from any arrangement between Green Planet Electric and another party.


Customer Duty: Customers are responsible for providing clear, safe access to the service location and ensuring a safe working environment for Green Planet Electric's service personnel during the scheduled service call. 


Age: You cannot use our service if you are below 18 years of age on the day of the service request.


Compliance: Customers are expected to comply with all applicable laws, regulations, and safety standards related to the service call and the premises where the service is to be provided.


Consent: You consent to receiving text messages or email communication related to this appointment, as well as any future correspondence. You have the option to opt out of these communications by notifying us at any time.


We will maintain open communication throughout the entire process of your appointment, starting from your initial booking, and provide any necessary updates. We expect the same level of communication from your end. Additionally, we will always follow up afterwards to ensure that we have met all your expectations.


By booking a service call with Green Planet Electric, you agree to adhere to these terms and conditions. These terms and conditions are subject to change, and any updates will be communicated accordingly. 



  • Additional Terms of Service
Additional

These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").



Booking Confirmation: Booking a service call with Green Planet Electric is subject to availability and will be confirmed based on the scheduling priority determined by Green Planet Electric.


Payment Guarantee: Your successful payment guarantees your reservation for the scheduled service call.


Cancellation Policy: Cancellations or rescheduling of service calls must be made within the specified time frame as communicated by Green Planet Electric. Failure to adhere to the cancellation policy may result in applicable charges or fees.


Service Area: Green Planet Electric's service calls are available within designated service areas, and availability may vary based on location.


Service Scope: The service call will be conducted in accordance with the specified terms of the service agreement and will cover the agreed-upon scope of work.


Additional Charges: Any additional services or materials required beyond the initially agreed scope of work may result in additional charges, which will be communicated and agreed upon before we start the additional work.


Warranty and Liability: Green Planet Electric's service call is subject to the terms of the warranty and liability outlined in the service agreement and the applicable laws and regulations.


Customer Responsibilities: Customers are responsible for providing clear access to the service location and ensuring a safe working environment for Green Planet Electric's service personnel during the scheduled service call.


Compliance: Customers are expected to comply with all applicable laws, regulations, and safety standards related to the service call and the premises where the service is to be provided.


Consent: You consent to receiving text messages or email communication related to this appointment, as well as any future correspondence. You have the option to opt out of these communications by notifying us at any time.


Wiring Fees: When required, the fees from the Electrical Safety Authority (ESA) included in any of our prices are provided as a general estimate only. The actual fee charged may vary.

Agreement: By booking a service call with Green Planet Electric, you agree to adhere to these terms and conditions. These terms and conditions are subject to change, and any updates will be communicated accordingly.



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Links

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.




Additional

kering lights emergencies.




HOME EMERGENCY

Some common causes of electrical emergencies in a house can include:


1. Short circuits: A short circuit occurs when there is an abnormal connection between two conductors, usually due to damaged or frayed wiring. This can lead to sparks, fire, and tripping of circuit breakers.


2. Overloaded circuits: When too many electrical devices are plugged into a single circuit, it can overload the circuit and cause it to trip or even start a fire.


3. Ground faults: This happens when current leaks from a faulty electrical device or wiring and finds an unintended path to the ground. Ground faults can be extremely dangerous and can cause electric shocks or electrocution.


4. Faulty outlets or switches: Worn-out or improperly installed outlets and switches can become a fire hazard or cause electric shocks.


5. Lightning strikes: Direct lightning strikes or power surges from nearby lightning strikes can damage electrical equipment and cause power outages.


6. Water damage: Water intrusion into electrical systems, such as from flooding or leaks, can lead to short circuits, corrosion, and other electrical safety issues.


7. Outdated or inadequate wiring: Older homes may have outdated or insufficient electrical systems that cannot handle the modern electrical demands, increasing the risk of electrical emergencies.


8. Overheating electrical components: Faulty or overloaded electrical devices, such as outlets, wiring, or circuit breakers, can overheat and potentially start a fire.


9. Rodent or pest damage: Rodents and other pests chewing on electrical wires can cause short circuits and increase the risk of fires.


10. Improper DIY electrical work: Attempting electrical repairs or modifications without proper knowledge and expertise can lead to dangerous situations, such as electric shocks, fires, or damage to the electrical system.


11. Electrical code violations: Homes with electrical systems that do not meet current safety codes are more prone to electrical emergencies, such as fire hazards or shock risks.


12. Power surges or spikes: Sudden, unexpected increases in electrical voltage can damage sensitive electronic equipment and potentially start electrical fires.


13. Electrical equipment failures: Malfunctions or failures in major electrical appliances, such as furnaces, air conditioners, or refrigerators, can lead to electrical emergencies.


14. Downed power lines: Fallen or damaged power lines outside the home can cause power outages and potentially create hazardous situations, such as electrocution risks.


Staying vigilant and addressing any electrical issues promptly by contacting a qualified electrician can help prevent these types of electrical emergencies in a house.


It's important to have a qualified electrician regularly inspect the electrical system in your home and address any issues promptly to prevent electrical emergencies.


Some information about short circuits and why they can be an emergency situation in a house.

A short circuit is an electrical circuit that allows a current to travel along an unintended path with no or very low electrical impedance. This results in an excessive amount of current flowing into the circuit.

The danger with short circuits comes from the extreme heat generated by the uncontrolled electrical flow. This heat can cause wires to melt, potentially leading to a fire. In addition, the sudden surge of high current can damage electrical appliances and devices connected to the circuit.

Here are some signs that might indicate a short circuit in your house:

  1. Frequent blown fuses or tripped circuit breakers: This could be a sign that too much current is flowing through the circuit, which could be due to a short circuit.
  2. Burnt, discoloured, or warm outlets: These are signs of excessive heat, which could be caused by a short circuit.
  3. Smell of burning insulation: If a short circuit is causing wires to overheat, the insulation around the wires could start to burn, producing a distinctive smell.

If you suspect a short circuit, it’s important to act quickly to prevent potential damage or emergency situation:

  1. Disconnect all appliances: Unplug all devices from the affected circuit to prevent them from being damaged by the excessive current.
  2. Turn off the circuit: Use your home’s electrical panel to turn off the circuit. If you’re unsure how to do this, it’s best to call a professional.
  3. Call a professional electrician: Dealing with electrical systems by yourself can be dangerous if you’re not trained. A professional electrician can safely identify and repair the short circuit.

Remember, safety should always be your first priority when dealing with potential electrical issues in your home. If you’re ever in doubt, it’s best to call a professional. Emergency or not!

An overloaded circuit is a serious issue that can lead to dangerous emergency situations in a home.

An overloaded circuit occurs when too many electrical devices are plugged into a single circuit, causing the electrical current to exceed the safe levels set by the circuit breaker.

Here are some signs that might indicate an overloaded circuit in your house:

  1. Frequent tripping of circuit breakers or blowing of fuses: This is a clear sign that the circuit is trying to carry more current than it’s designed to handle.
  2. Dimming or flickering lights: If lights dim or flicker when you turn on other appliances, it could be a sign of an overloaded circuit.
  3. Buzzing or sizzling sounds: These sounds from your outlets or switches can indicate that they’re overloaded.
  4. Overheated electrical cords: If the cords are warm or hot to the touch, it could be a sign of an overload.

If you suspect an overloaded circuit, here are some steps to take:

  1. Unplug unnecessary devices: Try to distribute your electrical devices among several circuits to avoid overloading any single one.
  2. Upgrade your electrical panel: If your home is older and your electrical needs have grown, it might be time to upgrade your panel to handle more circuits.
  3. Call a professional electrician: If you’re unsure or if the problem persists, it’s always safest to call a professional.

Remember, overloaded circuits are a serious issue that can lead to and emergency situation or electrical fires. Always prioritize safety and don’t hesitate to seek professional help if you’re unsure.

Ground faults are a significant electrical concern that can lead to dangerous emergency situations in a home.

A ground fault is a type of fault in which the unintentional pathway of the straying electrical current flows directly to the earth (ground). This situation can occur when electrical equipment is damaged or defective, such as when an appliance’s wire insulation breaks down, or when a nail hits a wire behind a wall.

Here are some signs that might indicate a ground fault in your house:

  1. Tripping of Ground Fault Circuit Interrupters (GFCIs): GFCIs are designed to protect against ground faults. If they are frequently tripping, it could be a sign of a ground fault.
  2. Electrical shock: A mild shock or tingle when touching an appliance could indicate a ground fault.
  3. Burning smell or sparks: These could be signs of a ground fault causing overheating or sparking.

If you suspect a ground fault, here are some steps to take before it becomes an emergency:

  1. Stop using suspected devices: If you suspect a certain device is causing a ground fault, stop using it immediately.
  2. Test your outlets: Use an outlet tester to check for ground faults. These are inexpensive and available at most hardware stores.
  3. Call a professional electrician: Ground faults can be dangerous to deal with if you’re not trained. A professional electrician can safely identify and repair the ground fault.

Remember, ground faults can lead to serious electrical shock or even fire. Always prioritize safety and don’t hesitate to seek professional help if you’re unsure.

Faulty outlets or wall switches can indeed pose a serious risk in a home and should be treated as an emergency situation.

Faulty outlets or switches can occur due to a variety of reasons such as old age, poor installation, or wear and tear. They can lead to intermittent power, electrical shocks, or even electrical fires.

Here are some signs that might indicate faulty outlets or switches in your house:

  1. Intermittent power or non-functioning outlets: If an outlet only works sporadically or not at all, it could be faulty.
  2. Sparks or burning smell: If you see sparks coming from an outlet or switch, or if you smell something burning, it could indicate a serious problem.
  3. Discolouration or scorch marks: These could be signs of small fires or sparks that have occurred inside the outlet or switch.
  4. Buzzing sound: A buzzing or popping sound coming from an outlet or switch could indicate a problem.

If you suspect faulty outlets or switches, here are some steps to take:

  1. Do not use the outlet or switch: If you suspect an outlet or switch is faulty, stop using it immediately to prevent further damage or risk.
  2. Turn off the circuit: Use your home’s electrical panel to turn off the circuit that the outlet or switch is on.
  3. Call a professional electrician: Dealing with electrical systems can be dangerous if you’re not trained. A professional electrician can safely identify and repair the faulty outlet or switch.

Remember, faulty outlets or switches can lead to serious electrical shock or even fire. Before it becomes an emergency, always prioritize safety and don’t hesitate to seek professional help if you’re unsure.


Lightning strikes can indeed pose a serious risk to a home and should be treated as an emergency situation.

Lightning strikes occur when an electrical discharge caused by imbalances between storm clouds and the ground, or within the clouds themselves, is powerful enough to strike the ground. Lightning is extremely hot—a flash can heat the air around it to temperatures five times hotter than the sun’s surface. This heat can cause significant damage if a home is struck by lightning.

Here are some signs that might indicate a lightning strike in your house:

  1. Power Surge: If you notice a sudden loss of power or a large surge, it could be due to a lightning strike.
  2. Physical Damage: You might see physical signs such as burn marks or actual holes in the roof or walls.
  3. Fire: Lightning can cause a fire when it strikes a home, especially if the home has a lot of wooden components.

If you suspect a lightning strike, here are some steps to take:

  1. Evacuate the House: If there is a fire or significant damage, evacuate the house immediately and call the fire department.
  2. Call Your Insurance Company: Most homeowner’s insurance policies may cover lightning strikes, so you’ll want to file a claim as soon as possible.
  3. Hire a Professional: A professional can assess the damage and make necessary repairs. This might include an electrician to check your wiring, a roofer to repair any holes, and a general contractor to fix other structural damage.

Remember, safety should always be your first priority when dealing with potential electrical issues in your home. If you’re ever in doubt, it’s best to call a professional.

As for switches, if you meant to ask about faulty switches, I’ve covered that in the previous message. If you meant something else, could you please provide more details? I’d be happy to help further!


Both water damage and faulty switches can pose serious risks in a home. They can lead to emergency calls to your electrician.

Water damage can occur due to a variety of reasons such as flooding, leaks, or high humidity. It can lead to structural damage, mold growth, and electrical issues, which can all be serious if not addressed promptly.

Here are some signs that might indicate water damage in your house:

  1. Discolouration: Water stains on the walls or ceiling can be a clear sign of water damage.
  2. Mold growth: Mold thrives in damp environments and can be a sign of water damage.
  3. Musty smell: A persistent musty smell can indicate the presence of mold or mildew, suggesting water damage.
  4. Structural issues: Water can weaken structures over time. If you notice sagging walls or ceilings, it could be due to water damage.

If you suspect water damage, here are some steps to take:

  1. Identify the source: Try to identify the source of the water and stop it if possible.
  2. Dry out the area: Use fans, dehumidifiers, and heaters to dry out the affected area.
  3. Call a professional: If the damage is extensive, it’s best to call a professional. They can assess the damage, clean up the water, and repair any damage caused.

As for faulty switches, they can occur due to wear and tear, poor installation, or internal damage. They can lead to electrical shocks or even electrical fires.

Here are some signs that might indicate faulty switches in your house:

  1. Switch doesn’t work: If a switch doesn’t turn on or off the light or appliance it’s connected to, it could be faulty.
  2. Sparks or burning smell: If you see sparks coming from a switch or smell something burning, it could indicate a serious problem. Attend to it before it becomes an emergency.
  3. Loose switch: If the switch feels loose or it wobbles when you touch it, it could be faulty.

If you suspect a faulty switch, here are some steps to take:

  1. Do not use the switch: If you suspect a switch is faulty, stop using it immediately to prevent further risk.
  2. Turn off the circuit: Use your home’s electrical panel to turn off the circuit that the switch is on.
  3. Call a professional electrician: Dealing with electrical systems can be dangerous if you’re not trained. A professional electrician can safely identify and repair the faulty switch.

Remember, both water damage and faulty switches can lead to serious problems if not addressed promptly. Always prioritize safety and don’t hesitate to seek professional help if you’re unsure.


Outdated or inadequate wiring can indeed pose a serious risk in a home and should be treated as an emergency situation.

Outdated or inadequate wiring can occur in older homes that haven’t had their electrical systems updated, or in any home where the electrical wiring was not properly installed or has not been maintained. This can lead to a variety of problems, including electrical fires, power outages, and damage to appliances and electronics.

Here are some signs that might indicate outdated or inadequate wiring in your house:

  1. Frequent blown fuses or tripped circuit breakers: This could be a sign that your home’s electrical system is working harder than it’s designed to.
  2. Dimming or flickering lights: If lights dim or flicker when you turn on other appliances, it could be a sign of inadequate wiring.
  3. Discoloured or warm outlets and switches: These are signs of excessive heat, which could be caused by inadequate wiring.
  4. Old-fashioned two-prong outlets: Modern outlets have three prongs, including a ground wire. If your home still has old-fashioned two-prong outlets, it could be a sign of outdated wiring.

If you suspect outdated or inadequate wiring, here are some steps to take:

  1. Avoid overloading outlets: Plugging too many devices into one outlet can strain your home’s electrical system.
  2. Call a professional electrician: Dealing with electrical systems can be dangerous if you’re not trained. A professional electrician can safely identify and repair the outdated or inadequate wiring.
  3. Consider a full electrical inspection: If your home is older and you’re experiencing multiple electrical issues, it might be worth having a full electrical inspection to identify any potential problems.

Avoid an emergency, remember, outdated or inadequate wiring can lead to serious electrical shock or even fire. Always prioritize safety and don’t hesitate to seek professional help if you’re unsure.

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PROMOTIONS


Friend:

Terms and Conditions for Friend Referral Promotion:


1. The Friend Referral Promotion ("Promotion") is available to all current customers of Green Planet Electric ("Referrer") who refer a friend ("Referee") to Green Planet Electric. To qualify, the referred individual must utilize our service and settle the invoice for any work completed. Other terms and conditions may apply.



2. To participate in the Promotion, the Referrer must recommend the Referee to Green Planet Electric through the designated referral form or link on the website or any other means specified by us. 


3. The Referee must be a new customer who has not previously made a purchase or engaged with Green Planet Electric.


4. To qualify for the Promotion, the Referee must make a purchase or complete a specified action as outlined in the referral program within a specified time frame.


5. Upon successful completion of the qualifying action by the Referee, both the Referrer and the Referee will be eligible to receive the promotional reward as specified by Green Planet Electric.


6. The promotional reward is non-transferable, non-exchangeable, and has no cash value.


7. The Referrer may refer multiple friends to Green Planet Electric and receive multiple rewards for each successful referral.


8. Green Planet Electric reserves the right to modify, suspend, or terminate the Promotion at any time without prior notice.


9. Green Planet Electric reserves the right to disqualify any participant who violates these Terms and Conditions or engages in fraudulent or unethical conduct.


10. By participating in the Promotion, participants agree to abide by these Terms and Conditions and the decisions of Green Planet Electric, which are final and binding in all matters related to the Promotion.


11. The Promotion is subject to all applicable laws and regulations in the district serviced.


12. These Terms and Conditions constitute the entire agreement between the participants and Green Planet Electric regarding the Promotion.


By participating in the Friend Referral Promotion, participants agree to be bound by these Terms and Conditions. For any questions or concerns regarding the Promotion, please contact our customer support through our website contact method.



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About us

ECRA/ESA Licence #7007247

Hours of Operation:
Mondays: 9:00 a.m. - 5:00 p.m.
Tuesdays: 8:00 a.m. - 5:00 p.m.
Wednesdays: 8:00 a.m. - 5:00 p.m.
Thursdays: 9:00 a.m. - 5:00 p.m.
Fridays: 7:30 a.m. - 7:00 p.m.
Saturdays: 7:00 a.m. - 6:30 p.m.
Sundays: 9:00 a.m. - 5:00 p.m.
Public Holidays: Closed


285 Taunton Rd. E., Oshawa ON Canada L1G 3V2 

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Areas served

TORONTO: Etobicoke, North York, York, Scarborough, North Toronto, East Toronto, Downtown Toronto, Mid West Toronto, West Toronto, DURHAM REGION: Pickering, Ajax, Whitby, Oshawa, Clarington, Bowmanville, YORK REGION: Vaughan, Markham, PEEL REGION: Mississauga, Brampton, HALTON REGION: Oakville, Milton

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