STANDARD TERMS AND CONDITIONS OF SALE
Booking Confirmation: Booking a service call with Green Planet Electric is subject to availability and will be confirmed based on the scheduling priority determined by Green Planet Electric.
Upfront payment: is required to book a service call or other type of service appointment through our website.
Payment Guarantee: Your successful payment secures your reservation for the scheduled service call, subject to availability based on other factors.
Cancellation Policy: We understand that unforeseen circumstances may arise, and we aim to accommodate your needs to the best of our ability. After confirming your booking by paying for our technician to come to your property, you may cancel up to 24 hours before the appointment without penalty. We value your time and our commitment to providing exceptional service, and we reserve the right to apply whatever penalty is appropriate after this deadline.
Service Area: Green Planet Electric's service calls are available within designated service areas, and availability may vary based on location.
Service Scope: The service call will be conducted in accordance with the specified terms of the service agreement and will cover the agreed-upon scope of work.
Additional Charges: Any additional services or materials required beyond the initially agreed scope of work may result in additional charges, which will be communicated and agreed upon before we start additional work.
Late Payment Charges:
Late payment charges may apply if payments are not received by the due date.
Warranty and Liability: Green Planet Electric's service call is subject to the terms of the warranty and liability outlined in the service agreement and the applicable laws and regulations.
Limitation of Liability: Under no circumstances, including but not limited to negligence, shall Green Planet Electric, it's owner(s), employees, sub-contractors or others working on it's behalf, shall be held liable for any special, indirect, Incidental, exemplary, punitive, or consequential damages of any kind whatever (including, without limitation, Attorney's fees) in any way due to, resulting from or arising in connection with service, material or actions etc performed or deemed performed or resulting from any arrangement between Green Planet Electric and another party.
Customer Duty: Customers are responsible for providing clear, safe access to the service location and ensuring a safe working environment for Green Planet Electric's service personnel during the scheduled service call.
Age: You cannot use our service if you are below 18 years of age on the day of the service request.
Compliance: Customers are expected to comply with all applicable laws, regulations, and safety standards related to the service call and the premises where the service is to be provided.
Consent: You consent to receiving text messages or email communication related to this appointment, as well as any future correspondence. You have the option to opt out of these communications by notifying us at any time.
We will maintain open communication throughout the entire process of your appointment, starting from your initial booking, and provide any necessary updates. We expect the same level of communication from your end. Additionally, we will always follow up afterwards to ensure that we have met all your expectations.
By booking a service call with Green Planet Electric, you agree to adhere to these terms and conditions. These terms and conditions are subject to change, and any updates will be communicated accordingly.
PROMOTIONS
Friend:
Terms and Conditions for Friend Referral Promotion:
1. The Friend Referral Promotion ("Promotion") is available to all current customers of Green Planet Electric ("Referrer") who refer a friend ("Referee") to Green Planet Electric. To qualify, the referred individual must utilize our service and settle the invoice for any work completed. Other terms and conditions may apply.
2. To participate in the Promotion, the Referrer must recommend the Referee to Green Planet Electric through the designated referral form or link on the website or any other means specified by us.
3. The Referee must be a new customer who has not previously made a purchase or engaged with Green Planet Electric.
4. To qualify for the Promotion, the Referee must make a purchase or complete a specified action as outlined in the referral program within a specified time frame.
5. Upon successful completion of the qualifying action by the Referee, both the Referrer and the Referee will be eligible to receive the promotional reward as specified by Green Planet Electric.
6. The promotional reward is non-transferable, non-exchangeable, and has no cash value.
7. The Referrer may refer multiple friends to Green Planet Electric and receive multiple rewards for each successful referral.
8. Green Planet Electric reserves the right to modify, suspend, or terminate the Promotion at any time without prior notice.
9. Green Planet Electric reserves the right to disqualify any participant who violates these Terms and Conditions or engages in fraudulent or unethical conduct.
10. By participating in the Promotion, participants agree to abide by these Terms and Conditions and the decisions of Green Planet Electric, which are final and binding in all matters related to the Promotion.
11. The Promotion is subject to all applicable laws and regulations in the district serviced.
12. These Terms and Conditions constitute the entire agreement between the participants and Green Planet Electric regarding the Promotion.
By participating in the Friend Referral Promotion, participants agree to be bound by these Terms and Conditions. For any questions or concerns regarding the Promotion, please contact our customer support through our website contact method.